Ola Electric has announced a major expansion of its Hyperservice platform, turning it into an open ecosystem for EV spare parts and servicing across India. The move allows customers, garages, and independent mechanics to directly access Ola’s genuine spare parts, diagnostic tools, and technician training programs, redefining how electric vehicles are serviced in the country.
🔧 Genuine Spare Parts Now Available to All
Starting today, Ola Electric’s genuine spare parts can be purchased directly through the Ola Electric Customer App and official website. This eliminates middlemen and provides both customers and independent service providers with direct access to high-quality, certified components.
This marks the beginning of what the company calls a new era of “service freedom” for over a million Ola customers, empowering them to choose where and how they service their vehicles.
🧰 Opening the EV Service Ecosystem
The company stated that Phase 1 of Hyperservice will include access to key spare parts, while subsequent phases will introduce diagnostic tools and technician certification programs. The end goal is to create a fully open and accessible ecosystem for EV maintenance and repair.
Bhavish Aggarwal, Chairman and Managing Director of Ola Electric, said:
“We have built our service ecosystem from first principles, using technology to make it fast, transparent, and efficient. With the Hyperservice scale-up, we are opening this capability to everyone. Genuine parts, full transparency, and no middlemen — this is true service freedom, only possible in a D2C model.”
💼 Strengthening Ola’s Business Model
By expanding Hyperservice, Ola Electric is strengthening its high-margin parts and accessories vertical, which contributes to the company’s unit economics and profitability. Opening the supply chain to a wider market is expected to drive higher volumes and scalability, creating a more sustainable business model as its EV customer base continues to grow rapidly.
🔩 Empowering India’s Garage Network
This initiative is also designed to empower India’s vast garage ecosystem. Mechanics and small workshops across the country can now self-train on Ola vehicles, become Ola-certified, and upskill in EV technologies.
This could open new income opportunities and help build a strong network of skilled EV technicians, supporting India’s growing shift toward electric mobility.
🌐 Part of Ola’s “India Inside” Strategy
The Hyperservice platform is a key part of Ola Electric’s “India Inside” strategy, which focuses on building open, scalable, and domestically integrated platforms across EV batteries, software, and now — after-sales and service infrastructure.
With this move, Ola Electric challenges traditional dealer-dependent service models by connecting customers, garages, and its supply chain directly. The result is a service model that emphasizes convenience, affordability, and trust.
🏭 About Ola Electric Mobility Limited
Ola Electric Mobility Limited is India’s leading electric vehicle manufacturer, focused on end-to-end integration of EV technology and manufacturing. The company’s Futurefactory in Tamil Nadu serves as one of India’s largest EV manufacturing hubs, while its Battery Innovation Centre (BIC) in Bengaluru advances cutting-edge battery technology.
Ola’s global R&D teams across India, the UK, and the US work on developing innovative EV products and core components. The company operates a direct-to-customer (D2C) network with more than 4,000 stores across India, making it the largest company-owned automotive experience network in the country.
Summary:
With Hyperservice now open to everyone, Ola Electric is reshaping how EV servicing and parts distribution work in India — combining transparency, accessibility, and innovation to strengthen the EV ecosystem nationwide.
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